Overview

SkillUpWorks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skillupworks.com and use our services.

By accessing or using SkillUpWorks, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our platform.

Information We Collect

We collect the following types of information:

• Account Information — Email address and password (hashed) when you register
• Payment Information — Payment is processed by Razorpay. We do not store credit card or bank details on our servers
• Usage Data — Pages visited, topics accessed, quiz scores, and session duration
• Device Information — Browser type, operating system, IP address, and referring URLs
• Communication Data — Messages sent to us via email or support channels

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our platform and services
• To process your subscription and verify payment status
• To send transactional emails (registration confirmation, payment receipts)
• To respond to your support requests and inquiries
• To improve our content, features, and user experience
• To detect and prevent fraudulent activity or abuse
• To comply with applicable laws and legal obligations

Data Storage and Security

Your data is stored on secure servers hosted by Hostinger. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Passwords are stored using industry-standard hashing algorithms and are never stored in plain text. Payment transactions are encrypted and processed by Razorpay, which is PCI DSS compliant.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

Cookies

SkillUpWorks uses cookies and similar tracking technologies to maintain your session and improve your experience. We use the following types of cookies:

• Session Cookies — Essential for login and authentication (deleted when browser closes)
• Preference Cookies — Remember your topic selections and settings
• Analytics Cookies — Help us understand how users interact with the platform

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may prevent some features from functioning correctly.

Third-Party Services

We use the following third-party services that may have access to your data for specific purposes:

• Razorpay — Payment processing. Their privacy policy applies to payment data
• Hostinger — Web hosting and server infrastructure
• Google Fonts — Font delivery (may log IP address)
• Groq API — AI-powered interview assistant responses (no personal data is shared)

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

Your Rights

You have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your account and personal data
• Portability — Request your data in a portable, machine-readable format
• Withdrawal — Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at the email address below.

Children's Privacy

SkillUpWorks is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of any material changes via email or a prominent notice on our website. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.